Return & Refund Policy
You can return most items within 30 days of receiving your order. The item must be in its original condition – unused, with all tags, packaging, and accessories intact. If the product is defective or damaged, please let us know immediately and we will arrange a replacement or refund at no extra cost.
Non‑returnable items include: intimate apparel, swimwear, altered or custom‑made pieces, and items marked as “final sale.” If you receive a wrong item, we will cover the return shipping and issue a full refund or exchange.
Return shipping costs are borne by you for standard returns. If the return is due to a mistake on our part, we will reimburse the shipping fee. Use the prepaid label we provide in the return package; if you need a new label, contact us and we will send one.
Once we receive the returned item, we will inspect it within 3–5 business days. If the return is approved, the refund will be processed to your original payment method within 7–10 business days. For credit card payments, the amount will reflect on your statement after the processing period. If you paid by net banking or UPI, the refund will be credited to the same account.
To start a return, log in to your account, go to “My Orders,” select the item, and click “Return.” Follow the on‑screen instructions to print the return label and schedule a pickup or drop the package at the nearest courier hub. If you need assistance, reach out to our customer support team.
