Q: How do I place an order on Shakti Wear?
A: Browse our collection, add your favourite items to the cart, and click “Proceed to Checkout.” Fill in your shipping details, choose a payment method, and confirm. You’ll receive an order confirmation email shortly after.
Q: What payment options are available?
A: We accept Credit/Debit cards, UPI, net banking, and popular wallets like Paytm, PhonePe, and Google Pay. All transactions are secured with SSL encryption.
Q: How long will delivery take?
A: Standard delivery within India is 3–5 business days from the date of dispatch. For premium or international shipping, we’ll email you the expected timeline. Orders placed after 2 pm are processed the next business day.
Q: Can I return or exchange an item?
A: Yes. If you’re not satisfied, return the product within 15 days of receipt in its original condition and packaging. Send a return request via the “My Orders” page; we’ll provide a prepaid return label. Refunds are processed within 7–10 business days after we receive the item.
Q: How do I find my correct size?
A: Refer to our detailed size chart on each product page. Measure your bust, waist, and hips in centimeters, then match the numbers to the chart. If you’re between sizes, we recommend choosing the larger one for a relaxed fit.
Q: What if I have a custom order or special request?
A: For bespoke designs or fabric queries, contact our support team through the “Contact Us” form. We’ll get back to you within 24 hours to discuss options.
Q: How can I reach Shakti Wear for help?
A: Use the “Help & Support” link on our website to submit a ticket. You can also email us at support@shaktiwear.com or call our toll‑free number 1800‑123‑4567. Our team is available Monday‑Friday, 9 am‑6 pm IST.
